IT Documentation

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2 factor authentication FAQs

  • Where can I get a mobile authenticator app?Where can I get a FIDO U2F Security Key?Can I turn off 2 Factor Authentication once I have turned it on?How do I recover from losing my mobile authenticator...

Account Lockout Types

  • ↵NMU users can be locked out of their NMU account (MyUser, MyNMU, Webmail, etc.) for various reasons, as listed below. Some of these lockouts can be fixed by the user, but many of the account lockout...

Adding a Security Exception to Your Browser

  • NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...

Adding an IMAP Account to an Existing Outlook Profile

  • The instructions below add IMAP access to your NMU account to your existing Outlook profile. This will allow Outlook access to the messages and folders available in Webmail, including the ‘Sent’...

Administrating Users on Departmentshare

  • When a share is created on Departmentshare, a user must administer it. Typically, this is a user within the department. This user is charged with maintaining the access list to the share. Below are...

Autoforwarding Email to an MES or Alumni Account

  • Email autoforwarding allows you to forward your @nmu.edu account to an MES account or another account on campus such as yourid@alumni.nmu.edu. Thus, a department email address could be forwarded to a...

Backing up Contacts in Outlook

  • You can export contacts to a file that can be then imported into other applications. This way also if you have to change computers you won't lose any of your email contacts. Though these instructions...

Backing Up NMU G Suite

  • Unless you retire as an employee at NMU, as a faculty, staff, or student your NMU G Suite account will become disabled 1 year after you leave NMU and 3 years afterward if you were a graduate student...

Changing my NMU UserID or Username

  • The NMU UserID or username for NMU students and employees are based on the person's legal name. This requires a legal name change with the Social Security office and students updating the information...

Changing your NMU password

  •   Your NMU network password is used for your NMU services, such as MyUser, MyWeb, MyNMU, and your Exchange account. If you use your NMU email in Outlook or on your phone email, you will have to...

Clearing Web Browser Cache

  • There are times when MyNMU's tiles, various websites, or web browsers may exhibit some strange or unusual behavior (spins, never loads, gets stuck), and this is typically due to some stored browser...

Compose Gmail messages in a floating window

  • If you don't want the small Compose box docked in the bottom right in gmail, you can:  Hold down 'Shift' when you click 'Compose' to go straight to a floating window.    ORHold down 'Shift' when you...

Connecting to the Art & Design File Server

  • See the updated instructions on the Art & Design Lab website, http://art.nmu.edu/lab/server.html

Customize Your MyNMU Landing Page

  • 1. Open the portal menu by clicking the “V” menu in the upper right corner and select “Arrange” OR use the Arrange icon in the upper left button menu.2. Click, drag, and drop tiles into your...

Customizing the new look in gmail

  • Many people as of 11/15/18 might be unhappy about the new look in gmail. Here are some customization options that might help: Use Chrome or Firefox for gmail. Microsoft Edge displays the preview...

Disabling 2 factor authentication

  • NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of those options individually. You can disable one or...

EduCat Video Playback

  • Occasionally, additional clicks may be required to view video in EduCat. Some browsers see the embedded video code, and temporarily block it to let you know that it may contain insecure content. This...

Export Outlook Distribution List to Google Contacts

  • We recommend you only use this method to export very large distribution lists. For small distribution list, it is more efficient to create a contact group in Google and then add contacts to the group...

Exporting and importing a Google Calendar

  • After a calendar is migrated from Microsoft Outlook it will probably show up as a new calendar and not update the primary Google Calendar with the migrated events. Google Calendar offers a way to...

Finding NMU User web pages

  • NMU web home pages are listed in the web home page directory. This directory includes home pages for employees, students and organizations.

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