IT Documentation

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2 factor authentication FAQs

  • Where can I get a mobile authenticator app?Where can I get a FIDO U2F Security Key?Can I turn off 2 Factor Authentication once I have turned it on?How do I recover from losing my mobile authenticator...

@nmu.edu Email

  • All Northern Michigan University students, faculty and staff are issued a User ID which is used to identify the user for computer & network access. See NMU ID Information for more information on...

Access to NMU eBill

  • Students can grant parents or other parties access to their eBill information through their eBill link in MyNMU under the "Authorized Users" tab. In order to login as an authorized user, or to grant...

Accessing EduCat using personally owned devices

  • To access EduCat classes or content you will need:The latest or one version earlier of Firefox, Chrome, Safari, Microsoft Edge, Microsoft Internet Explorer, or Opera browsersRespondus lockdown...

Account Lockout Types

  • ↵NMU users can be locked out of their NMU account (MyUser, MyNMU, Webmail, etc.) for various reasons, as listed below. Some of these lockouts can be fixed by the user, but many of the account lockout...

Activate my NMU User account

  • Your NMU account can be activated at myuser.nmu.edu/newuser This procedure will only work for accounts that have not yet been activated. After an account has been activated myuser.nmu.edu/user ...

Adaptive Brightness

  • Adaptive brightness is a a feature in Windows that uses an ambient light sensor to automatically ajust your screen's brightness to your surroundings. All computers with Windows 7, 8, 8.1, or 10 will...

Add or Change a Windows User Account

  • You can add multiple user accounts to your computer, each with its own password and other settings, or change the settings for your existing accounts. Choose your operating system below and follow...

Add the NMU SSL Certificate

  • NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...

Adding a Comment in PowerPoint

  • You can add comments to slides on a PowerPoint that don't display while you present but can be viewed and referenced whenever you need them. You may find this useful for making notes, commenting,...

Adding a gmail account to Outlook using IMAP

  • Adding a gmail account using IMAP will give you access to your gmail messages and labels but not your Google calendar or contacts. If you also need access to your Google calendar or contacts in...

Adding a Network Location in Windows

  • Adding a network place in Windows allows you to access FTP, Windows file shares, and some HTTP servers (with FrontPage extensions loaded) directly in My Network Places, without having to use an FTP...

Adding a POP Account to an Existing Outlook Profile

  • The instructions below integrate your existing Outlook set up with an additional email account so all your email exists in one profile. Please open Outlook once so the NMU default settings are...

Adding a Security Exception to Your Browser

  • NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...

Adding an Attachment

  • The NMU E-Mail server holds a 20 MB size limit on all incoming E-Mail.  This is the maximum size of the total email which includes message headers, text, and attachments. The majority of files (...

Adding an IMAP Account to an Existing Outlook Profile

  • The instructions below add IMAP access to your NMU account to your existing Outlook profile. This will allow Outlook access to the messages and folders available in Webmail, including the ‘Sent’...

Adding an MES Account to an Existing "Default Outlook Profile"

  • Exchange accounts are granted to faculty and staff members after sending a request to the NMU Helpdesk. An exchange account allows you to share calendars with other NMU faculty and staff members who...

Adding Audio in a PowerPoint Presentation

  • This is a guide to show you how to insert audio from your computer into your PowerPoint Presentation. 1. First, navigate to the slide you'd like to insert the audio on. Click the "Insert" tab on the...

Adding Contacts in Outlook

  • Outlook contacts can be used to save and store information, including names, email addresses, street addresses, pictures, birthdays, and other information.  Create a New Contact Create a Contact...

Adding SmartArt in Powerpoint

  • You can add SmartArt to your PowerPoint in the form of a list, process, cycle, hierarchy, relationship, matrix, pyramid, or picture. These come in many options, including timelines, and can be a good...

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