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Support » HelpDesk Home

HelpDesk Home

  • NMU LTE
    NMU LTE

    NMU has switched to the latest LTE technology for faster network connection.

  • HelpDesk Exterior
    Computing HelpDesk Exterior

    We provide technological support and account support for NMU students, faculty, staff, and retirees.

  • Training Resources
    Training Resources

    Explore our online training resources for Windows, Office, OSX, and more.

  • Faculty Resources
    Faculty Resources

    We’ve compiled a list of useful teaching, advising, and technological resources for faculty members like you.

  • Student Resources
    Student Resources

    We’ve compiled a list of useful technological and account resources for students like you.

  • NMU Downloads
    Program Downloads

    What you need could be just one trusted click away with our downloads page.

  • Getting Help
    Search Help Articles

    Search hundreds of easy-to-use help articles for account issues and technological questions.

  • Micro Repair
    Micro Repair

    Micro Repair services NMU TLC laptops for students, faculty, and staff.

  • HelpDesk
    Computing HelpDesk

    We provide technological support and account support for NMU students, faculty, staff, and retirees.

 The HelpDesk is committed to providing the highest level of quality support to NMU students, faculty, and staff. We support NMU network connections, network services, and NMU issued software and computers, including notebooks issued to students as part of NMU's TLC Program. Limited support for other systems may be provided or referred to other service providers on campus as available. Help is available by phone, walk-in, or online. Please have your NMUIN or UserID ready when contacting us.

NMUHelpDesk

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Email Us
(906) 227-2468
helpdesk@nmu.edu
 ​ 
Located in LRC 116
Across from Fieras

HelpDesk Semester Hours

Sun

Mon - Thu

Fri

Sat

Labor Day Weekend

1pm - 10pm

8 am - 7 pm

8am - 5pm

Closed

Closed

Micro Repair Semester Hours

Sun

Mon - Thu

Fri

Sat

Labor Day Weekend

1pm - 10pm

8 am - 7 pm

8am - 5pm

Closed

Closed

   

What's New

  • Update Respondus Lockdown Browser (1/15/19)
  • Immediate Update of MirrorOp Highly Recommended (11/19/18)
  • Gmail's new look 11/15/18
  • Cyber Security Awareness
  • Graduate and Former Student Information
  • Solutions for Newly Issued ThinkPads
  • Computer Training Resources
  • Windows stuck on update 1511 Fix
  • MacBook 2018 Image On-campus Printer Fix
  • MyNMU 2 Factor Authentication Security changes starting Monday 11/27/17

Quick links

NMU Webmail
NMU Email Lookup
NMU Webcams
NMU LTE

Top Five Articles

Common Windows file extensions
Searching for Large Files in Windows
Determining your Windows Username
Allowing Third Party Applications to Install on a MacBook
Registering a Computer on NMU's Network

Most Recent Articles

Adobe Creative Cloud
CAD Printer Install Instructions
Forwarding Phishy Gmail Internet Headers
Customizing the new look in gmail
Delete the LTE adapter and Restart

IT Documentation Tags

backup g suite email training Office Mail network word Outlook ThinkPad security internet Windows account OSX myuser LTE microsoft PowerPoint macbook
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