FAQ

New User ActivationYour NMU account can be activated by completing the Account Activation form at myuser.nmu.edu/newuser & after that form is...
Problem DescriptionWhen a user attempts to connect to the NMU VPN, they are brought to a web browser (such as Google Chrome as an example) to sign in...
*/ Tech Support Services (TSS) FAQs At TSS, we receive a daily list of frequently asked questions (FAQs) that we have various...
"System Administrator has blocked ____:"- This error usually shows when trying to open many Windows Applications such as: calculator, photos,...
*/ The 'NMU_WPA' WiFi Network is the most recommended network on-campus by the Help Desk for phones, tablets, laptops/desktops with...
NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of...
*/ 2-Factor Authentication (2FA) FAQs Select a question below to view its answer. Where can I get a mobile...
Why Do We Use 2FA?While your password may seem to protect your account at first glance, it is becoming more and more common in our ever expanding...
Is the Opt-In to G Suite mandatory? Will my @nmu.edu account be available for life? How much space is available in G Suite? Can I change my name...
*/ For Phones/Tablets/Laptops, we recommend you use the "NMU_WPA" WiFi network due to its more simplistic setup. You...
*/ 1. Request Temporary PasswordGo to the Recovery Page and enter your NMU Email. 2. Choose Recovery MethodPick ONE Recovery Method:...
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