IT Documentation

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General Cleanup for your Computer

  • These steps can help clean and speed up your computer along with running malware scans. The Helpdesk offers more advanced cleanup support that you can take advantage of if your computer starts to...

Giving and Removing Permissions in Outlook

  • If you have an Exchange mailbox you can give others different levels of permission to access your calendar or other items in Outlook. You can also view, remove, or change those permissions at any...

Global Telecom Mobile Hotspot Device Instructions

  • PDF Version of Setup GuideTake note of all of the hotspots default information located under the battery. You will find the default Network SSID, WiFi Password, and default router login username and...

Global Telecom Outdoor NMU LTE CPE

  • The Global Telecom Outdoor is an outdoor LTE device available from NMU that operates on Band 41. The Power Over Ethernet (POE) power adapter is rated at 48 vdc and 500ma. Configuration The customer...

Guest Wireless Locations

  • NMU Wireless internet is available on registered computers all over campus for students, staff, retirees, and faculty. Visitors without NMU credentials can connect using the NMU_GUEST access points...

How Defragmenting Works

  • When a program saves a file on a disk, it puts the file into an empty space on the disk. When it saves changes to the file, it saves the changes to another empty space on the disk. Each time it saves...

How to Add an Email Signature

  • NMU's Marketing and Communications office has created a page to help you set up an Email signature that can be used from various email clients. See How to Add an Email Signature on their website.

How to set Track Changes in Microsoft Word

  • Track Changes is a built in feature in Microsoft Word which allows you to see the changes that were made to the document. To view changes, or to edit a document with them, follow the instructions...

Huawei A280 Indoor NMU LTE CPE

  • The Huawei A280 Indoor device is designed to work in your home taking in the NMU LTE signal for Internet access and providing Internet access via WiFi throughout most of your home and 2 Ethernet...

Huawei eA380 Outdoor NMU LTE CPE

  • The Huawei eA380 Outdoor is an outdoor LTE device available from NMU that operates on Band 41. The Power Over Ethernet (POE) power adapter is included. Configuration The customer should only need to...

I can't log in

  • If you don't know your password or can't log into NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account: If you are new to NMU and have not set up your @nmu.edu account go to the...

I Don't Know my Password

  • If you are not redirected in five seconds, click here.

Identifying and Limiting Spam

  • Here are some tips to help you identify if an email is spam:Northern will NEVER ask you for any personal information such as your NMU password or Social Security Number through an email. In fact, NMU...

Identifying Outlook Storage Locations

  • Microsoft Outlook typically stores the messages, folders, calendars, and other items available to you in files with a .pst extension in the "Outlook Files" folder in the "Documents" folder on your...

Identifying Phishing Attempts

  • At the HelpDesk, and throughout campus, there has been an influx of phishing attempts on NMU accounts. In response to this we would like to get the word out to the NMU community about ways to tell if...

Importing an Outlook pst file

  • Importing an Outlook pst file is a way to make the file contents available in Outlook in a different storage location. If you don't need or want to import the contents of an Outlook pst file to...

Importing Outlook and OWA content to G Suite

  • If you are using Microsoft Outlook to access your NMU E-mail and/or have an Microsoft Exchange Account available on OWA, and typically issued to faculty and staff follow these instructions. If you...

Importing Webmail Content to G Suite

  • If you are using Webmail to access your NMU E-mail and want to copy your Webmail content to gmail please follow these instructions. If you are using Microsoft Outllook to access your NMU E-mail and/...

InCommon Service

  • NMU is a member of the InCommon Federation. The InCommon Federation manages federated authentication services between higher education institutions and their sponsored partners. This allows NMU...

Information for Graduates and Former Students

  • This page provides key IT related information for NMU graduates and former students.Notebook computer returns and purchase optionsThe immediate return of the NMU notebook is required when any of the...

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