Adobe Creative Cloud

Adobe CC Logo

Eligible: Faculty, Approved Staff & Approved Students  
Availability: 24 Hours, 7 Days
AKAs: Adobe CC, Creative Cloud

Description:

Adobe Creative Cloud (CC) gives you access to a collection of Adobe applications for Graphic Design, Video Editing, Web Development, Photography, along with a set of mobile applications and also some optional Cloud Services.

Instructions:

Adobe CC makes use of your NMU credentials. To access the software you will need to do the following:

  1. Sign in to the Creative Cloud desktop app download page. Note: you will need to enter your full NMU email address in the field and click continue.
  2. If prompted, select "Company of School Account"
  3. You will now see an NMU login page. Enter your NMU credentials and click Login
  4. Click Download in the navigation bar and follow the onscreen instructions.

  5. Once the download has completed, run the installer to complete the Creative Cloud desktop app installation
  6. When the installation has completed, launch the Creative Cloud desktop app as follows.
    • Windows: Do any of the following:
      • Double-click the Adobe Creative Cloud  icon on the desktop.
      • Click Start button > Adobe Creative Cloud.
      • Click the Creative Cloud  icon on the taskbar.
    • macOS: Do any of the following:
      • Choose Finder > Applications > Adobe Creative Cloud > Adobe Creative Cloud.
      • Click the Creative Cloud  icon on the menu bar.
  7. Sign in to your account. Note: you will need to enter your full NMU email address in the field and click continue.
  8. Once you have successfully signed in, you can click Install for any of the apps you want.

Known Issues:

  • You don't have access to manage apps
    • The error is caused by a previous installation of an Adobe product. If you see this message, please contact the help desk at (906) 227-2468.
  • Access Denied
    • The Access Denied error is typically caused by the account not being authorized to use the Adobe CC products. If you are getting this error, please email the help desk at helpdesk@nmu.edu to request access.

 

Rate this Article: 
No votes yet
Documentation Category: