IT Documentation

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Troubleshooting the Ethernet cord and network port

  • Get connected IP address conflict Get Connected If you have trouble connecting to the on-campus network through a network port: Make sure your network cable is plugged into the network...

Troubleshooting Wireless Network Connections

  • These steps will help you troubleshoot wireless connectivity problems on a Windows computer. Though these steps use Windows 10, the instructions are similar for earlier versions.    1. If you're...

Turn an Appointment into a Meeting in Outlook

  • In the event that an appointment you create in Microsoft Outlook should have been a meeting OR if people would like to join you for an appointment you have scheduled, you are able to change an...

Uninstalling Oracle VM VirtualBox to Resolve Connection Problems

  • A bug has been found with the Oracle VM VirtualBox software that causes connection problems on Lenovo Twist Ultrabook computers that were issued in Fall 2013 and have not been re-imaged. The Oracle...

Uninstalling Programs in Windows

  • Use the Add or Remove Programs control panel to remove software that you've installed, but no longer need. Removing unnecessary software will free up the drive space and system resources. Though...

Uploading files onto MyWeb from a computer

  •  MyWeb is a server on which students, faculty, and staff can store files and publish Web pages. Students, and faculty/staff may store up to 1 Gb, of files in a personal directory (folder) on the...

Useful Keyboard Shortcuts

  • Keyboard shortcuts are combinations of keystrokes that allow you to quickly perform an action. They are useful and often great time-savers. This page includes a guide to a few useful combinations...

Using a Google Group like a previous NMU organization account

  • After Changing your NMU organization account to a G Suite Group a good solution is to use the google group like a previous NMU organization account by having members forward the all messages the...

Using a Security Key for 2 factor authentication

  • Setting up a Security Key for 2 factor authentication A FIDO U2F Security Key is typically a USB or other device you can connect to your computer to be used as a second step in 2 factor...

Using Authy for 2 factor authentication

  • Setting up Authy for 2 factor authentication These instructions provide an overview of the process and the process may have changed if the authenticator app was recently updated. Step by step...

Using Backup Codes for 2 factor Authentication

  • Setting up Backup Codes for 2 factor authentication       1. On a computer or other device, go to https://myuser.nmu.edu/user, click “Manage Account” and login with your NMU ID and password...

Using chkdisk

  • You can use ChkDisk in Windows to check your hard disk for logical and physical errors. ChkDisk can be set to automatically repair the damaged areas. ChkDisk cannot run while Windows is running,...

Using Disk Cleanup

  • Disk Cleanup can be used to clear out unnecessary files on your computer, like temporary files or items in the recycle bin, speeding up your computer.  Though these instructions use Windows 10, the...

Using Fetch

  • Fetch is a MAC OS X application for transferring files between your computer and a File Transfer Protocol (FTP) server. Using Fetch, you can connect to an FTP server, browse directories and files on...

Using Google Authenticator for 2 factor authentication

  • Setting up Google Authenticator for 2 factor authentication These instructions provide an overview of the process and the process may have changed if the authenticator app was recently updated. Step...

Using Google Backup or Drive for Desktop (File Stream)

  • There are two options to sync files with your computer and Google Drive."Backup and Sync syncs and stores Drive content locally on your computer." (Note: At some point in the future, some of these...

Using Kaspersky Endpoint Security

  • Kaspersky is the AntiVirus which comes pre-installed on all NMU-issued computers. Although you won't be able to change any of the settings, you can manually update Kaspersky and scan for viruses...

Using MAC OS X Mail

  • Viewing the Inbox Checking for New Messages Reading a Message Writing and Sending a New Message Replying to an Existing Message Viewing a List of Sent Messages Viewing the Inbox Launch the "...

Using Multiple Desktops in Windows 10

  • Windows 10 includes a "Task View" virtual desktop feature that allows you to toggle between multiple desktops depending on what you want to use each for.  1. Click the Task View icon  on your...

Using Presenter's View in PowerPoint

  • This page outlines the many useful features in using the Presenter's View in PowerPoint. 1. PowerPoint 2013 will automatically be in presenter's view when connected, but if you are using PowerPoint...

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