IT Documentation

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2 factor authentication FAQs

  • Where can I get a mobile authenticator app?Where can I get a FIDO U2F Security Key?Can I turn off 2 Factor Authentication once I have turned it on?How do I recover from losing my mobile authenticator...

Accessing EduCat using personally owned devices

  • To access EduCat classes or content you will need:The latest or one version earlier of Firefox, Chrome, Safari, Microsoft Edge, or Opera browsersRespondus lockdown browser from http://it.nmu.edu/...

Account Lockout Types

  • ↵NMU users can be locked out of their NMU account (MyUser, MyNMU, Webmail, etc.) for various reasons, as listed below. Some of these lockouts can be fixed by the user, but many of the account lockout...

Activate my NMU User account

  • Your NMU account can be activated at myuser.nmu.edu/newuserThis procedure will only work for accounts that have not yet been activated. After an account has been activated myuser.nmu.edu/user should...

Add the NMU SSL Certificate

  • NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...

Adding a gmail account to Outlook using IMAP

  • Microsoft Windows uses Outlook as the default email client. The “Send To, Mail recipient” feature in Windows and the Microsoft Word mail merge to email feature will not work unless Outlook is setup...

Adding a POP Account to an Existing Outlook Profile

  • The instructions below integrate your existing Outlook set up with an additional email account so all your email exists in one profile. Please open Outlook once so the NMU default settings are...

Adding a Security Exception to Your Browser

  • NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...

Adding an IMAP Account to an Existing Outlook Profile

  • The instructions below add IMAP access to your NMU account to your existing Outlook profile. This will allow Outlook access to the messages and folders available in Webmail, including the ‘Sent’...

Adding Contacts in Outlook

  • Outlook contacts can be used to save and store information, including names, email addresses, street addresses, pictures, birthdays, and other information.  Create a New Contact Create a Contact...

Autoforwarding Email to an MES or Alumni Account

  • Email autoforwarding allows you to forward your @nmu.edu account to an MES account or another account on campus such as yourid@alumni.nmu.edu. Thus, a department email address could be forwarded to a...

Automatically deleting email from a certain folder that are (x) days old

  •   Log into MyUser. Click on "Options." Click on "Email Folder Cleanup." Fill out how many days you would like to keep emails in each folder. Click "Submit."

Backing up Contacts in Outlook

  • You can export contacts to a file that can be then imported into other applications. This way also if you have to change computers you won't lose any of your email contacts. Though these instructions...

Backing Up NMU G Suite

  • Unless you retire as an employee at NMU, as a faculty, staff, or student your NMU G Suite account will become disabled 1 year after you leave NMU and 3 years afterward if you were a graduate student...

Backing up Outlook with Windows File History

  • File History is a Windows application that continuously backs up specific files. This article walks you though the process of using File History to back up your Outlook files, which contain your...

Canceling a Meeting in Outlook

  • Things come up and sometimes you have to cancel a meeting. By canceling a meeting in Microsoft Outlook you are able to let all attendees know that the meeting is canceled.  Cancel a meeting that...

Change a Meeting in Outlook

  • Sometimes things come up and you need to change a meeting that has already been created. Once you open the meeting that you want to change you are able to do one of the following options: First,...

Changing my NMU UserID or Username

  • The NMU UserID or username for NMU students and employees are based on the person's legal name. This requires a legal name change with the Social Security office and students updating the information...

Changing the Reply E-mail address in Outlook

  • Sometimes you want a message to come from one account and any replies to the message to go to another account. To set this up the outgoing mail message would have to show the ‘reply to’ address...

Changing your NMU password

  •   Your NMU network password is used for your NMU services, such as MyUser, MyWeb, MyNMU, and your Exchange account. If you use your NMU email in Outlook or on your phone email, you will have to...

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