IT Documentation
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Displaying 61 - 80 of 145
Displaying 61 - 80 of 145
I can't log in
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If you don't know your password or can't log into NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account: If you are new to NMU and have not set up your @nmu.edu account go to the...
I Don't Know my Password
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If you are not redirected in five seconds, click here.
Identifying and Limiting Spam
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Here are some tips to help you identify if an email is spam:Northern will NEVER ask you for any personal information such as your NMU password or Social Security Number through an email. In fact, NMU...
Identifying Outlook Storage Locations
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Microsoft Outlook typically stores the messages, folders, calendars, and other items available to you in files with a .pst extension in the "Outlook Files" folder in the "Documents" folder on your...
Identifying Phishing Attempts
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At the HelpDesk, and throughout campus, there has been an influx of phishing attempts on NMU accounts. In response to this we would like to get the word out to the NMU community about ways to tell if...
Importing an Outlook pst file
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Importing an Outlook pst file is a way to make the file contents available in Outlook in a different storage location. If you don't need or want to import the contents of an Outlook pst file to...
Importing Outlook and OWA content to G Suite
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If you are using Microsoft Outlook to access your NMU E-mail and/or have an Microsoft Exchange Account available on OWA, and typically issued to faculty and staff follow these instructions. If you...
InCommon Service
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NMU is a member of the InCommon Federation. The InCommon Federation manages federated authentication services between higher education institutions and their sponsored partners. This allows NMU...
Information for Graduates and Former Students
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This page provides key IT related information for NMU graduates and former students.Notebook computer returns and purchase optionsThe immediate return of the NMU notebook is required when any of the...
Informational Posters
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These posters are displayed around the HelpDesk and in other areas on campus in order to help educate the public on useful technological information. You may download, print, and use these PDF...
Install Cisco AnyConnect VPN Client [Windows]
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The Cisco AnyConnect Secure Mobility Client uses an encrypted virtual private network (VPN) to provide a secure connection between your device and the NMU network. Using the Cisco AnyConnect Secure...
Internet Safety
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Please read the information below on how to be safer on the Internet. If you have any questions please contact the Computing HelpDesk, 906-227-2468, HelpDesk@nmu.edu. General Safety Tips Phishing...
LTE No Connection Troubleshooting
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This page is a part of a series of pages for LTE troubleshooting. If you haven't already done so, please start the LTE troubleshooting process by going to the LTE Troubleshooting (Start Here) page...
LTE Performance Troubleshooting
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LTE Performance Troubleshooting This page is a part of a series of pages for LTE troubleshooting. If you haven't already done so, please start the LTE troubleshooting process by going to the LTE...
LTE Troubleshooting (Start Here)
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Are you trying to connect to NMU LTE as a current student, faculty, staff, or NMU retiree? YES continue below with NMU LTE Troubleshooting NO then contact NMU EAN Support NMU LTE...
Mac OS X Mail Setup
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Mac OSX Mail is an application you can utilize to check your @nmu.edu mail. Instructions for setting up Mac Mail as a POP account are below. To learn how to use MAC OS X, visit the Using MAC OS X...
Microsoft Outlook
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Microsoft Outlook, or Microsoft's email and calendar program, comes pre-installed on all NMU-issued computers. Below is a list of training resources for Microsoft Outlook 2016. ...
NMU G Suite account name changes
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Due to the number of people with similar names you do not have the option to change the name listed for your NMU G Suite account. The NMU G Suite account name listed is based on your legal name and...
NMU Issued LTE Devices
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Click the link or pictures of the NMU issued LTE devices below to view its setup instructions. NMU LTE devices are available NMU students, faculty, staff and NMU retirees at the Micro Repair...
NMU LTE access for Smartphones and Tablets
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LTE equipment that is not sold by NMU is not guaranteed to work on the NMU LTE system and there is very little if any customer support provided to those people who wish to experiment with LTE devices...