IT Documentation
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Displaying 1 - 20 of 23
Displaying 1 - 20 of 23
2 factor authentication FAQs
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Where can I get a mobile authenticator app?Where can I get a FIDO U2F Security Key?Can I turn off 2 Factor Authentication once I have turned it on?How do I recover from losing my mobile authenticator...
Accessing EduCat using personally owned devices
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To access EduCat classes or content you will need:The latest or one version earlier of Firefox, Chrome, Safari, Microsoft Edge, or Opera browsersRespondus lockdown browser from http://it.nmu.edu/...
Add the NMU SSL Certificate
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NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...
Adding a Security Exception to Your Browser
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NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...
Backing Up NMU G Suite
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Unless you retire as an employee at NMU, as a faculty, staff, or student your NMU G Suite account will become disabled 1 year after you leave NMU and 3 years afterward if you were a graduate student...
Change Kaspersky settings to allow USB devices
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Kaspersky Anti-Virus software has components enabled to prevent the use of hacker-compromised USB devices that emulate keyboard behavior. This may interfere with using USB keyboards and pointing...
Changing the Windows Screen Saver
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The Windows screen saver can be changed to fit your personal preferences and make your computer more secure by requiring the Windows password after a set number of minutes of inactivity. The steps...
Cyber Security Awareness Tips
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Helpful tips for helping to keep your identity, personal information and data secure. More information on these topics and more can be found on the pages linked at the bottom of the page. Phishing...
Disabling 2 factor authentication
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NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of those options individually. You can disable one or...
EduCat Video Playback
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Occasionally, additional clicks may be required to view video in EduCat. Some browsers see the embedded video code, and temporarily block it to let you know that it may contain insecure content. This...
Forwarding Phishy Gmail Internet Headers
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When you receive an email message that you suspect is malicious or a phishing attempt you could forward the message to helpdesk@nmu.edu and include the message's Internet headers. Including the...
I can't log in
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If you don't know your password or can't log into NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account: If you are new to NMU and have not set up your @nmu.edu account go to the...
Internet Safety
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Please read the information below on how to be safer on the Internet. If you have any questions please contact the Computing HelpDesk, 906-227-2468, HelpDesk@nmu.edu. General Safety Tips Phishing...
Password Locking a MacBook Screen
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It's a good idea to password protect your screen when you are away from your computer, particularly when you are working in a public place. To do this enable screen locking by: 1. Go to the Apple...
Reasons for Updating Our Computers
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Updates fix problems and help make your computer run better. Some updates are scheduled to be available at routine intervals. For instance Windows updates typically come out the second Tuesday of...
Setting Mozilla Firefox as your default Web Browser
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The instructions below will aid you in setting the default programs for web browsing. If you see this window when starting FireFox, you can set Firefox as default browser using the "Use Firefox...
Setting Up 2 factor authentication
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Why Do We Use 2FA?While your password may seem to protect your account at first glance, it is becoming more and more common in our ever expanding digital world that passwords are leaked online by...
Setting up remote wipe on your mobile device
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Remote wipe is a feature that allows you to remove all data from your mobile device should it ever get lost or stolen. The documentation below outlines the process for Android, iOS devices, and...
Using a Security Key for 2 factor authentication
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Setting up a Security Key for 2 factor authentication A FIDO U2F Security Key is typically a USB or other device you can connect to your computer to be used as a second step in 2 factor...
Using Backup Codes for 2 factor Authentication
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Setting up Backup Codes for 2 factor authentication 1. On a computer or other device, go to https://myuser.nmu.edu/user, click “Manage Account” and login with your NMU ID and password...