IT Documentation

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2 factor authentication FAQs

  • Where can I get a mobile authenticator app?Where can I get a FIDO U2F Security Key?Can I turn off 2 Factor Authentication once I have turned it on?How do I recover from losing my mobile authenticator...

@nmu.edu Email

  • All Northern Michigan University students, faculty and staff are issued a User ID which is used to identify the user for computer & network access. See NMU ID Information for more information on...

Account Lockout Types

  • ↵NMU users can be locked out of their NMU account (MyUser, MyNMU, Webmail, etc.) for various reasons, as listed below. Some of these lockouts can be fixed by the user, but many of the account lockout...

Automatically deleting email from a certain folder that are (x) days old

  •   Log into MyUser. Click on "Options." Click on "Email Folder Cleanup." Fill out how many days you would like to keep emails in each folder. Click "Submit."

Changing my NMU UserID or Username

  • The NMU UserID or username for NMU students and employees are based on the person's legal name. This requires a legal name change with the Social Security office and students updating the information...

Changing your NMU password

  •   Your NMU network password is used for your NMU services, such as MyUser, MyWeb, MyNMU, and your Exchange account. If you use your NMU email in Outlook or on your phone email, you will have to...

Controlling Email Spam

  • Spam emails and unwanted promotions can be filtered from your email in multiple ways. Besides deleting messages or unsubscribing to promotional sites, once you identify spam email you can filter it...

Disabling 2 factor authentication

  • NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of those options individually. You can disable one or...

Finding Your NMU UserID

  • Your NMU UserID is an abbreviation of your first and last name that is unique to you as a student. It is also the first part of your email address before the @ sign (Ex: Joshmoe@nmu.edu). Many...

I can't log in

  • If you don't know your password or can't log into NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account: If you are new to NMU and have not set up your @nmu.edu account go to the...

I Don't Know my Password

  • If you are not redirected in five seconds, click here.

Information for Graduates and Former Students

  • This page provides key IT related information for NMU graduates and former students.Notebook computer returns and purchase optionsThe immediate return of the NMU notebook is required when any of the...

NMU password recovery

  •  Go to https://myuser.nmu.edu/recover and enter your NMU email Choose which recovery option you would like You can Proceed with Challenge Question Recovery, you can chose Send a recovery password to...

Recover password for NMU account.

  • If you are not redirected in five seconds, click here.

Setting Up 2 factor authentication

  • Your password protects your account. You can also add a second layer of protection with "2 Factor Authentication" so even if somebody manages to steal your password, it is not enough to get into your...

Setting Up a Vacation Email Automatic Response

  • This allows you to send a message to people trying to send you email while you are vacation that you are not able to read it. If you are forwarding mail to an MES account, you will need to follow the...

Sponsoring a Guest on the NMU Network

  • All computers that wish to use the NMU Wireless or Wired connections on campus must be registered. Current NMU Faculty, Staff, Students, and Retirees can register machines on the network. If there is...

Using a Security Key for 2 factor authentication

  • Setting up a Security Key for 2 factor authentication A FIDO U2F Security Key is typically a USB or other device you can connect to your computer to be used as a second step in 2 factor...

Using Authy for 2 factor authentication

  • Setting up Authy for 2 factor authentication These instructions provide an overview of the process and the process may have changed if the authenticator app was recently updated. Step by step...

Using Backup Codes for 2 factor Authentication

  • Setting up Backup Codes for 2 factor authentication       1. On a computer or other device, go to https://myuser.nmu.edu/user, click “Manage Account” and login with your NMU ID and password...

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