NMU LTE Frequently Asked Questions

NMU is switching to LTE for faster data speeds and to stay current with wireless technology. If you'd like to learn how to connect to NMU LTE, please visit our "Connecting to NMU LTE" page. 

FAQ:

Where is NMU LTE available?
Is NMU LTE faster than NMU WiMAX?
What devices can connect to NMU LTE?
Can I try out a NMU LTE device before I commit to purchasing one?
Who can get a LTE device issued to them at no cost?
Can my cell phone provider LTE phone/device connect to NMU LTE?


Where is NMU LTE available?
 

Use the "Check Availability" feature at http://www.nmu.edu/ean/#2 to see where NMU LTE is available. If NMU EAN access is available at that location then NMU LTE should also be available. If you are a current NMU employee, retiree, or student you don't have to sign up or purchase NMU LTE or NMU EAN to get access. You could also use the coverage maps available at http://www.nmu.edu/lte to find locations where LTE is available. Clicking the map gives you a more detailed view.
 

Is NMU LTE faster than NMU WiMAX?
 

Yes. Average WiMAX speeds are 100kb-1mbps for uploads and 1-7mbps downloads. All NMU LTE connections are provisioned for the same rate. Average LTE speeds are 100kbps-5mbps uploads and 1-15mbps downloads depending on distance from the LTE tower site and the building construction of the building you are in.
 

What devices can connect to NMU LTE?
 

At this time, only NMU issued X1 Carbon or T460s ThinkPad Computers that have had the LTE card installed at Micro-Repair can connect directly to NMU LTE. NMU LTE can be installed at no additional cost. If you need NMU LTE access, were issued an X1 Carbon or T460s ThinkPad Computer and haven't already done so, bring your X1 Carbon or T460s computer to the NMU HelpDesk and get a request to have NMU LTE installed by Micro Repair.
 
Other WiFi capable devices including computers, MacBooks, tablets, smartphones and other devices can utilize NMU LTE using a LTE CPE that provides Internet access via a WiFi access point. Check with the NMU Micro Repair department, 227-1192, LRC 114, for the latest prices and available devices for purchase. Please come to the HelpDesk, LRC 116, with a pictured ID to initiate the purchase from Micro Repair. All prices include a NMU LTE SIM card at no additional charge but do not include the additional sales tax.

Some LTE CPE's provide Internet access via both WiFi and the Ethernet connections built into the CPE. Basically using the Ethernet connections to connect a computer or other device is yet another way to access the Internet using the LTE CPE. Using the Ethernet connection also assures a secure and steady connection compared to WiFi. WiFi uses radio signals which are sometimes prone to interference, typically from other WiFi routers of your close neighbors using the same WiFi (radio) channels.
 
Another option are Tested LTE CPE devices you can purchase yourself. If you purchase your own device you will also need purchase and NMU LTE SIM card from Micro Repair for $5.

 

Can I try out a NMU LTE device before I commit to purchasing one?
 
No, but if you are not satisfied with the LTE device you received you can return it within 2 weeks of the date of purchase for a full refund.

 

 

Who can get a LTE device issued to them at no cost?
 

Students with a NMU issued X1 Carbon or T460s ThinkPad Computer that have had the LTE card installed at Micro-Repair can connect directly to NMU LTE. NMU LTE can be installed at no additional cost. If you were issued an X1 Carbon or T460s ThinkPad Computer and haven't already done so, bring your X1 Carbon or T460s computer to the NMU HelpDesk and get a request to have NMU LTE installed by Micro Repair. You should back up any files saved on the computer prior to getting it to Micro Repair. Expect the computer to be ready for pick up in 2 hours or the next business day if it is within 2 hours closing time. Instructions on how to connect to NMU LTE are available at http://it.nmu.edu/docs/connecting-nmu-lte.
 
If a student currently has an NMU issued MacBook they can come to the Helpdesk/Micro Repair and be issued a MiFi LTE Hotspot at no charge. This device will be issued to the student and must be returned with the computer.
 
NMU faculty, staff, and retirees will have to purchase an LTE device to get access to NMU LTE or be issued a LTE capable NMU notebook computer.

 
Can my cell phone provider LTE phone/device connect to NMU LTE?
 
Basically No. The device would need the capability to use bands 7 or 41. The bands are not typically used in the U.S. They would also require an NMU LTE SIM card and the SIM cards are programmed to work with devices supplied by NMU. However, most smartphones can also use WiFi provided by a LTE CPE to access the Internet and this can save you money on data useage through your cell phone provider. If you want to purchase your own LTE CPE, tested devices are listed here.
 

 

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