IT Documentation

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Displaying 1 - 18 of 18

2 factor authentication FAQs

  • Where can I get a mobile authenticator app?Where can I get a FIDO U2F Security Key?Can I turn off 2 Factor Authentication once I have turned it on?How do I recover from losing my mobile authenticator...

Access to NMU eBill

  • Students can grant parents or other parties access to their eBill information through their eBill link in MyNMU under the "Authorized Users" tab. In order to login as an authorized user, or to grant...

Account Lockout Types

  • ↵NMU users can be locked out of their NMU account (MyUser, MyNMU, Webmail, etc.) for various reasons, as listed below. Some of these lockouts can be fixed by the user, but many of the account lockout...

Adding a Security Exception to Your Browser

  • NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...

Changing my NMU UserID or Username

  • The NMU UserID or username for NMU students and employees are based on the person's legal name. This requires a legal name change with the Social Security office and students updating the information...

Check Final Semester Grades

  • You can view your final grades online at Mynmu.nmu.edu, once they are available, by following the steps below. View the academic calendar to see the dates grades are due from faculty by semester.   1...

Check Registration Holds

  • Occasionally a user may not be able to register for courses because they have not met conditions or oblicagtions due to the university. For example, a student may have been suspeneded, will need to...

Disabling 2 factor authentication

  • NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of those options individually. You can disable one or...

Finding Your NMU UserID

  • Your NMU UserID is an abbreviation of your first and last name that is unique to you as a student. It is also the first part of your email address before the @ sign (Ex: Joshmoe@nmu.edu). Many...

I can't log in

  • If you don't know your password or can't log into NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account: If you are new to NMU and have not set up your @nmu.edu account go to the...

I Don't Know my Password

  • If you are not redirected in five seconds, click here.

Information for Graduates and Former Students

  • This page provides key IT related information for NMU graduates and former students.Notebook computer returns and purchase optionsThe immediate return of the NMU notebook is required when any of the...

MyNMU Tabs and Services

  • MyNMU is NMU's online portal that contains links and access to campus services depending on the type of user. MyNMU requires login with your NMU UserID and password.  This page covers the most...

NMU Mobile App

  • NMU offers a mobile application to aid in viewing web-based services such as Educat, NMU Directory, and checking grades. The app is currently released for IOS and Android Platforms.  App Features...

Run an Online Degree Evaluation

  • A Curriculum, Advising and Program Planning (CAPP) Online Degree Evaluation analyzes your coursework and academic progress against your degree requirements so you know what you have completed and...

Setting Up 2 factor authentication

  • Your password protects your account. You can also add a second layer of protection with "2 Factor Authentication" so even if somebody manages to steal your password, it is not enough to get into your...

Using a Security Key for 2 factor authentication

  • Setting up a Security Key for 2 factor authentication A FIDO U2F Security Key is typically a USB or other device you can connect to your computer to be used as a second step in 2 factor...

Using Authy for 2 factor authentication

  • Setting up Authy for 2 factor authentication These instructions provide an overview of the process and the process may have changed if the authenticator app was recently updated. Step by step...