IT Documentation

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Displaying 1 - 19 of 19

2 factor authentication FAQs

  • Where can I get a mobile authenticator app?Where can I get a FIDO U2F Security Key?Can I turn off 2 Factor Authentication once I have turned it on?How do I recover from losing my mobile authenticator...

Account Lockout Types

  • ↵NMU users can be locked out of their NMU account (MyUser, MyNMU, Webmail, etc.) for various reasons, as listed below. Some of these lockouts can be fixed by the user, but many of the account lockout...

Adding a Security Exception to Your Browser

  • NMU creates its own SSL security certificates used for some network services. These certificates are already installed on NMU issued computers but you may need to install them on your personally...

Changing my NMU UserID or Username

  • The NMU UserID or username for NMU students and employees are based on the person's legal name. This requires a legal name change with the Social Security office and students updating the information...

Customize Your MyNMU Landing Page

  • 1. Open the portal menu by clicking the “V” menu in the upper right corner and select “Arrange” OR use the Arrange icon in the upper left button menu.2. Click, drag, and drop tiles into your...

Disabling 2 factor authentication

  • NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of those options individually. You can disable one or...

Finding Your NMU UserID

  • Your NMU UserID is an abbreviation of your first and last name that is unique to you as a student. It is also the first part of your email address before the @ sign (Ex: Joshmoe@nmu.edu). Many...

How to Submit Grades on MyNMU

  • 1. Select the Faculty Resources button in the left side menu, or the Faculty Resources tile button. 2. Click on the Enter Final Grades link.3. To filter your current semester courses, either type in...

I can't log in

  • If you don't know your password or can't log into NMU services such as Email, MyNMU, or Educat, or your NMU G Suite account: If you are new to NMU and have not set up your @nmu.edu account go to the...

I Don't Know my Password

  • If you are not redirected in five seconds, click here.

Information for Graduates and Former Students

  • This page provides key IT related information for NMU graduates and former students.Notebook computer returns and purchase optionsThe immediate return of the NMU notebook is required when any of the...

Install the MyNMU App from the Google Play Store

  • Install the MyNMU App from the Google Play StoreOpen the Google Play Store on your Android device.Search the Store for “MyNMU”. Verify the search result name and icon match the image below, then...

MyNMU - Leave Feedback, Report a Problem, or Make a Suggestion

  • 1. Click on the “v” menu in the upper right corner and select Feedback.2. Choose from the Send Feedback, Report a problem, and Suggestion Box options.3. Fill out the prompts and then click the Submit...

MyNMU Tile Index

  • MyNMU Tile IndexPlease note that individuals may have several roles at NMU. Individuals will see tiles based upon their membership to active roles, such as being an employee and a student. Tiles...

Setting Up 2 factor authentication

  • Your password protects your account. You can also add a second layer of protection with "2 Factor Authentication" so even if somebody manages to steal your password, it is not enough to get into your...

Submit Your Timesheet

  • 1. Select the Timesheet Tile or Timesheet from the left hand menu. 2. The Banner Timesheet page will open in a new tab. 3. Select the Timesheet from the table for the desired Pay Period. 4. To add a...

Using a Security Key for 2 factor authentication

  • Setting up a Security Key for 2 factor authentication A FIDO U2F Security Key is typically a USB or other device you can connect to your computer to be used as a second step in 2 factor...

Using Authy for 2 factor authentication

  • Setting up Authy for 2 factor authentication These instructions provide an overview of the process and the process may have changed if the authenticator app was recently updated. Step by step...

View MyNMU as a Student / View the Default Student Profile

  • View MyNMU as a Student / View the Default Student ProfileIn order to better support students in your area, you may want to see the default student profile. Please note that viewing the student...