IT Documentation
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Displaying 41 - 52 of 52
Displaying 41 - 52 of 52
Smartphone and Mobile Device Setup
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Due to the lack of standards, rapidly changing models, operating systems, and services provided by cell phone service providers, NMU support of personal mobile devices is restricted to providing WiFi...
Starting Cisco AnyConnect VPN Client [Windows]
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Some programs and services, such as Ultratime, are only available when on a campus connection. The VPN client, when connected using your NMU login credentials, simulates an on campus network...
Tested LTE CPE Devices
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Other than the NMU LTE CPE's (Customer Premises Equipment) available for purchase from the EAN, current NMU faculty, staff, students, and retirees have another alternative to access NMU LTE. NMU has...
Troubleshooting Wireless Network Connections
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These steps will help you troubleshoot wireless connectivity problems on a Windows computer. Though these steps use Windows 10, the instructions are similar for earlier versions. 1. If you're...
Uninstalling Oracle VM VirtualBox to Resolve Connection Problems
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A bug has been found with the Oracle VM VirtualBox software that causes connection problems on Lenovo Twist Ultrabook computers that were issued in Fall 2013 and have not been re-imaged. The Oracle...
Using a Security Key for 2 factor authentication
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Setting up a Security Key for 2 factor authentication A FIDO U2F Security Key is typically a USB or other device you can connect to your computer to be used as a second step in 2 factor...
Using Backup Codes for 2 factor Authentication
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Setting up Backup Codes for 2 factor authentication 1. On a computer or other device, go to https://myuser.nmu.edu/user, click “Manage Account” and login with your NMU ID and password...
Using Google Authenticator for 2 factor authentication
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Setting up Google Authenticator for 2 factor authentication These instructions provide an overview of the process and the process may have changed if the authenticator app was recently updated. Step...
Using your LTE enabled ThinkPad as a WiFi Hotspot
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NMU ThinkPads with NMU LTE hardware installed can be used as a Wi-Fi hotspot to provide Internet access to Wi-Fi capable devices. NMU issued ThinkPad computers can have NMU LTE installed at no...
Windows Activation
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Occasionally the Windows software on NMU issued machines may state that it is not activated or genuine (especially if you haven't connected to an on-campus network recently). You may see prompts...
YeaComm P10 Indoor Device Instructions
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Connecting to the Yeacomm P10 WiFiChanging the SSID and Network Key to Secure the Yeacomm P10 (Recommended)Verifying signal strengthPlug in the AC adapter to the wall outlet and to the round power...
Zoom troubleshooting issues
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Camera TroubleshootingIf you are having issues with the camera freezing on your Thinkpad, visit Camera Freezes on Thinkpad for assistance.Faculty Use of ZoomPlease visit this CTL document Using Zoom...