First you need to find the device's MAC address & attempt to connect to the network (even if it does not grant internet right away). Usually the MAC Address is in the device's network settings or advanced settings. Unfortunately, we cannot document the process of finding a MAC address of every smart device as there is an ever growing list of devices every day being given WiFi/internet capabilities. We encourage you to search the internet for where to find the MAC address of your device.
Try searching YouTube or Google with: "How to find the MAC address for my brand name, model name". Example: "How to find the MAC address for my Sony PS5".
If you run into issues, check to make sure the article is recently updated or that your device is in need of any updates.
You may find two MAC addresses for your device. One for "Wireless", and one for "Wired". If you are trying to connect via an Ethernet port connected to the wall, you will use the "Wired" one. If you are trying to connect using the WiFi, use the "Wireless" one.
Some devices are configured often by default to 'hide' your devices MAC Address, which will cause you to need to re-register it every day or on a set interval. Most Apple devices do this by default and it will need to be disabled. This is called ""Private" or "Randomized" MAC Address, or sometimes also known as "Private WiFi Address". Before you register your device, you may need to check you devices settings to verify that this is turned off or else your connect experience will be inconisistent & unreliable.