NMU LTE Frequently Asked Questions

NMU is switching to LTE for faster data speeds and to stay current with wireless technology. If you'd like to learn how to connect to NMU LTE, please visit our "Connecting to NMU LTE" page. 

FAQ:

Where is NMU LTE available?
Is NMU LTE faster than NMU WiMAX?
What devices can connect to NMU LTE?
Can I try out a NMU LTE device before I commit to purchasing one?
Who can get a LTE device issued to them at no cost?
Can my cell phone provider LTE phone/device connect to NMU LTE?
Can I get a discount or reimbursed for returning my NMU WiMAX device?
What should I do with my NMU
Wimax device?

Where is NMU LTE available?
 

Use the "Check Availability" feature at http://www.nmu.edu/ean/#2 to see where NMU LTE is available. If NMU EAN access is available at that location then NMU LTE should also be available. If you are a current NMU employee, retiree, or student you don't have to sign up or purchase NMU LTE or NMU EAN to get access. You could also use the coverage maps available at http://www.nmu.edu/lte to find locations where LTE is available. Clicking the map gives you a more detailed view.
Is NMU LTE faster than NMU WiMAX?
 
Yes. Average WiMAX speeds are 100kb-1mbps for uploads and 1-7mbps downloads. All NMU LTE connections are provisioned for the same rate. Average LTE speeds are 100kbps-5mbps uploads and 1-15mbps downloads depending on distance from the LTE tower site and the building construction of the building you are in.
What devices can connect to NMU LTE?
 
At this time, only NMU issued X1 Carbon or T460s ThinkPad Computers that have had the LTE card installed at Micro-Repair can connect directly to NMU LTE. NMU LTE can be installed at no additional cost. If you need NMU LTE access, were issued an X1 Carbon or T460s ThinkPad Computer and haven't already done so, bring your X1 Carbon or T460s computer to the NMU HelpDesk and get a request to have NMU LTE installed by Micro Repair.
 
Other WiFi capable devices including computers, MacBooks, tablets, smartphones and other devices can utilize NMU LTE via a LTE CPE that provides Internet access via a WiFi access point. NMU LTE CPE SLC-120 Indoor and Outdoor devices are now available for purchase. Please come to the HelpDesk with a pictured ID to initiate the purchase from Micro Repair. All prices include a NMU LTE SIM card at no additional charge but do not include the additional sales tax.

Some LTE CPE's provide Internet access via both WiFi and the Ethernet connections it has available. Basically using the Ethernet connections to connect a computer or other device is yet another way to access the Internet using the LTE CPE. Using the Ethernet connection also assures a secure and steady connection compared to WiFi. WiFi uses radio signals which are sometimes prone to interference, typically from other WiFi routers of your close neighbors using the same WiFi (radio) channels.
 
  • Huawei E5172 ​Indoor devices for $180 + tax offer NMU LTE access via 1 wired Ethernet connection and WiFi to WiFi capable computers and devices within a home.
  • SLC-120 Outdoor LTE devices for $200 + tax are an 11 inch square outdoor panel that provides LTE access to a single wired Ethernet connection in locations where a weak NMU LTE signal is available. No WiFi router features are built into the SLC-120 Outdoor LTE device. The Ethernet connection could be connected to a personally owned WiFi router to provide Internet access over a WiFi connection. If you are replacing a previously used WiMAX CPE450 Outdoor CPE you may use the same router and the same wiring as you used for the WiMAX CPE450, provided that it is in good condition. Unless you are replacing a previously installed outdoor wimax modem you will probably need to also purchase a longer outdoor Ethernet cable to complete the installation. IMPORTANT: Be sure to use the new SLC-120 Power over Ethernet (PoE) adapter and AC adapter in place of those that came with your WiMAX CPE450 Outdoor CPE.
  • SLR-120 battery powered WiFi hotspot MyFi mobile devices for $160 + tax. (Only currently available to customers with NMU issued Twists & MacBooks right now) The battery powered SLR-120 MyFi Mobile Router is designed to work in a room, taking in the NMU LTE signal for Internet access and providing Internet access via WiFi within a room to up to 5 WiFi enabled devices. A USB connection, USB cable, and AC adapter are included to charge the battery. There is an SD card slot under the battery so a memory card can be used as shared network storage over the WiFi network.
  • Another option are Tested LTE CPE devices you can purchase yourself. If you purchase your own device you will also need purchase and NMU LTE SIM card from Micro Repair for $5.

Can I try out a NMU LTE device before I commit to purchasing one?

 
Currently 5 SLC-120 Indoor LTE devices and 5 of the SLR-120 MyFi Mobile Routers are available for checkout at the NMU Library. They can be checked out for 3 days.  They cannot be renewed.  You must present a NMU Wildcat ID card to check one out.  All patrons will be assessed a $10.00 per day late fee if the device is not returned on time.
 
SLC-120 Outdoor LTE devices are available for testing from the NMU Telecom office. These provide LTE access to a single wired Ethernet connection. The Ethernet connection could be connected to a personally owned WiFi router to provide Internet access over a WiFi connection. Please call the NMU Telecom office at 227-1995 to assure one is available and to get more information.
 

Who can get a LTE device issued to them at no cost?

Students with a NMU issued X1 Carbon or T460s ThinkPad Computer that have had the LTE card installed at Micro-Repair can connect directly to NMU LTE. NMU LTE can be installed at no additional cost. If you were issued an X1 Carbon or T460s ThinkPad Computer and haven't already done so, bring your X1 Carbon or T460s computer to the NMU HelpDesk and get a request to have NMU LTE installed by Micro Repair. You should back up any files saved on the computer prior to getting it to Micro Repair. Expect the computer to be ready for pick up in 2 hours or the next business day if it is within 2 hours closing time. Instructions on how to connect to NMU LTE are available at http://it.nmu.edu/docs/connecting-nmu-lte.
 
If a student currently has an NMU issued Lenovo Twist ThinkPad or MacBook they can come to the Helpdesk/Micro Repair and be issued a MiFi LTE Hotspot at no charge. Students issued a MacBook and live in a location where NMU WiMAX is no longer available will need to bring in the previously issued WiMAX adapter before they can be issued a MiFi LTE Hotspot at no charge. This device will be issued to the student and must be returned with the computer.
 
NMU faculty, staff, and retirees will have to purchase an LTE device to get access to NMU LTE or be issued a LTE capable NMU notebook computer.

 
Can my cell phone provider LTE phone/device connect to NMU LTE?
 
Basically No. The device would need the capability to use Band 7. Band 7 is not typically used in the U.S. They would also require an NMU LTE SIM card and the SIM cards are programmed to work with devices supplied by NMU. However, most smartphones can also use WiFi provided by a LTE CPE to access the Internet and this can save you money on data useage through your cell phone provider. If you want to purchase your own LTE CPE, tested devices are listed here.
 
Can I get a discount or reimbursed for returning my NMU WiMAX device?
 
There are no discounts or reimbursements for returning WiMAX devices.

 
What should I do with my NMU Wimax device?

NMU WiMAX devices can no longer connect to the NMU network. There is very little demand for them outside of NMU. It may be best to recycle them.
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