Notebook Computer Return Procedure

NOTE: Computers may be returned to the NMU Police Department 24 hours/day, 7 days/week.

Notebook Computer Return Information

The immediate return of the NMU notebook is required with any of the following; complete withdrawal from NMU, graduation from NMU, non-payment of required fees, or notification by NMU for the notebook computer's return.

  • The notebook computer can be returned at the TSS office, located in 116 Harden Hall, or to the NMU Police Department, open 24/7.
  • The notebook computer system must be returned in the same condition as it was issued, less reasonable wear and tear.
  • Make sure the following components are returned with the notebook computer:
    • AC power adapter and cord
  • You will receive a receipt at the time of the return that will be signed by you and the staff person who is accepting the returned notebook computer.
  • Please call Asset Management at (906) 227-2822 or TSS at (906) 227-2468 or fill out a Problem Report Form if you have any questions.
  • DO NOT leave the notebook computer in your residence hall room or with a friend if you are withdrawing from school. You are responsible for the replacement cost of the Notebook computer if it is not returned to Technology Support Services or the NMU Police Department.

Notebook computers may be sent via UPS or USPS to the following address:
Asset Management
Harden Hall 116
Northern Michigan University
1401 Presque Isle Avenue, Marquette, MI 49855

Shipping: United Parcel Service or United States Postal Service
No C.O.D. packages accepted
Insurance is recommended: package should be insured for a minimum of $1,000.

**Conditions: The notebook computer is not considered returned until it is received and all issued components are accounted for. Should any components be missing or damaged, liability will be assessed in accordance with the NMU Notebook Computer Use Agreement's terms and conditions. Failure to return the notebook computer may result in late fees of up to $1,000 and criminal prosecution.

Return Location & Times Fall and Winter semesters

Return the notebook computer to: Technology Support Services office, room 116 of Harden Hall during normal university work hours.  Computer returns are also accepted at the NMU Police Department 24/7.

Required Return Dates: The immediate return of the notebook computer is required upon Graduation from NMU, if you will not be returning for the next semester, or notification from Asset Management.

Fall and Winter Semesters: The NMU issued notebook computer must be returned no later than the close of business on the Tuesday following commencement exercises.

Summer semester: The notebook computer must be returned no later than the close of business the day grades are due.
Example: If you are registered for classes, leave for the summer or winter break and decide not to return to NMU, the computer's return is due as follows.
  • Registered for Summer and/or Fall classes: Classes are then dropped before the semester begins; the immediate return of the computer is required. For Fall classes dropped during the summer months, late fees will begin seven days after the classes are dropped or close of business the day grades are due. If the computer is being shipped and you want to avoid additional late fees while the computer is in transit, contact Asset Management with the tracking number of the computer package. Late fees will not be assessed while the computer is in transit if a valid tracking number has been provided.
  • Registered for Winter classes: Classes are dropped before the semester begins; the computer is due no later than the first day of the beginning of the Winter semester.

Please follow the return procedures.

Notebook Computers For Summer Continuing Students: Students who attended classes through the Winter semester and have pre-registered for the upcoming Fall semester, no later than the Tuesday when Winter semester grades are due, may continue to use the notebook computer over the summer break. The student must pay their Fall semester tuition by the date indicated on the tuition bill. If tuition is not paid, the notebook computer must be returned by the tuition due date. Late fees will begin the day after the Fall tuition due date. If tuition is not paid and the notebook computer is not returned by the tuition deadline, NMU will begin collection procedures to recover the notebook computer. A student who terminates their connection with the university must return the notebook computer immediately. If a student drops their Fall registration before tuition is due then the notebook computer must be returned immediately. Student's that are in possession of an End-of-Cycle (EOC) model will exchange the EOC notebook computer for a newer model during distribution the week prior to the start of the Fall semester. NOTE: This does not include those students that purchased their EOC notebook computer. Distribution information will be sent via NMU email in mid-August.

Continuing students registered for Summer, but not continuing in Fall: Students who attended classes through the Winter semester that are pre-registered for the upcoming Summer session may continue to us the notebook computer during the Summer session. If a student that took classes in the Summer semester and then decides to continue in the Fall semester and has registered for classes no later than the Tuesday in August that Summer grades are due, may continue to use the notebook computer if not notified of a need to exchange it. If Fall tuition is not paid and the notebook computer is not returned by the tuition deadline, NMU may begin collection procedures to recover the notebook computer. Non-payment of tuition implies a non-return intention and this status is flagged to Asset Management.  

New students registered for Summer session only (not continuing in Fall semester): Computers are available for rent at the Technology Support Services office for NMU students attending classes ONLY during the Summer semester. Call (906) 227-2822 for costs and any additional information.

New students registered for Summer, and planning to continue in the Fall semester:  Notebook computers will be issued from the Technology Support Services office for students who are enrolled for the Summer and Fall semesters.  As long as the student’s Fall tuition obligation is met on time, there will be no charge for the summer notebook usage. If the tuition obligation is not met by the tuition due date, the student will be charged $250 for the Summer usage and the standard late fee charges that occur between the Fall tuition due date and the return of the notebook.

Fees

-Asset Management: $50.00 and up to $1000.00 depending upon circumstances as listed below.
-Asset Management hold removal fee, charged by elapsed time from due date: $50.00 for days 0-31, $75 for days 32-62, and $100 for days 62 or more. 
-Failure to return: Civil and or criminal action may be sought. Fees up to $1,000.
-User is responsible for computer replacement or repair costs, filing fees, attorney fees and all court fees.
-Insurance fee: For each occurrence, user is responsible for the first $75.00 for repairs that are not covered under warranty.
Examples: damage from liquid spills, dropping, as well as extreme hot or cold.

-Late fees: Assessed $15.00 per day or $40.00 per week, whichever is less for computers that are not returned by the deadline date.
-Malicious Destruction: A $1,000.00 replacement cost will be charged to the user. Criminal charges may be filed that might result in suspension or incarceration.
-Stolen fee: User is responsible for the first $500.00 of the replacement cost of the computer.

Technology Support Services Hardware Support Contact Information:

Technology Support Services office - Harden Hall 116
Northern Michigan University
1401 Presque Isle
Avenue, Marquette, MI 49855
thinkpad@nmu.edu
Fax: (906) 227-1045
Phone: (906) 227-1192

Asset Management Contact Information:

Asset Management
Northern Michigan University
1401 Presque Isle Avenue, Marquette, MI 49855
thinkpad@nmu.edu
Fax: (906) 227-1045
Phone: (906) 227-2822

Page Last Updated: April 6, 2022