IT Documentation

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Windows 10

  • Windows is Microsoft's operating system, which comes pre-installed on all NMU-issued Thinkpads. The HelpDesk currently supports Windows versions 7, 8.1, and 10. Below is a list of training...

Windows 10 version 1511 and Kaspersky version 10.2.x not updating

  • Some people with older NMU issued ThinkPad computers using NMU software images created prior to the Fall 2017 image may find their version of Windows is stuck at version 1511. To verify this type '...

Windows 7 no updates after May 2016

  • In May 2016, Microsoft made changes to it's Windows Update system necessitating changes on both the server and client side in order for Windows 7 to keep receiving updates. NMU IT staff has made the...

Windows 8 Auto-rotate Feature

  • The auto-rotate feature allows the orientation of the screen to rotate when the computer is flipped into tablet mode. This article will show how to turn the feature on or off with different methods...

Windows Action Center

  • New to Windows 10, the Action Center allows you to quickly access basic settings and various notifications. From here you can adjust screen brighness, toggle battery saver mode, choose a network,...

Windows Activation

  • Occasionally the Windows software on NMU issued machines may state that it is not activated or genuine (especially if you haven't connected to an on-campus network recently). You may see prompts...

Windows Background and Window Colors

  • You You You can personalize your computer by changing your background image and Windows colors. Click a link below to learn how.  Change the Desktop Background Change Windows Colors   Change the...

Windows Computer File and Settings Transfer Instructions

  • (Updated Tuesday, 5/9/2017) --- IMPORTANT: --- The instructions have you specifically back up the Microsoft Outlook hidden folder as a separate section to ensure it is not missed in the backup....

Windows Date and Time Zone Settings

  • Though these instructions use Windows 10, the instructions are comparable to earlier versions of Windows.  1. To change or verify your time and date settings, click the clock on your taskbar and...

Windows Desktop Icon Size and Arrangements

  • You can re-arrange, remove, and re-size your desktop icons to suit your preferences. This article will outline these processes. 1. Right click on an empty location on the desktop. A menu should...

Windows Playback and Recording Device Settings

  • To view or change microphone and speaker settings and names, follow the instructions below. Though this page uses Windows 10, the steps are comparable to earlier versions.  1. In the Start menu or...

Windows Tablet Mode

  • New to Windows 10, tablet mode makes Windows more touch-friendly. If you're using an NMU-issued Twist or a touch-equipped T460s you may consider using tablet mode. For more information on using your...

Windows Touch Keyboard

  • NMU-issued Lenovo Twist computers and some of the T460s computers have touch screens. In addition to touching your screen to click, drag, and select items, you can use the built-in touch keyboard in...

Windows Update

  • NMU issued desktops and ThinkPad notebooks are configured with Automatic Updates, which means that each computer regularly communicates with a local Automatic Updates server. The server tells the...

Windows Voice Recorder

  • Windows Voice Recorder is a simple, easy to use tool built into the Windows 10 operating systems to record audio. It is a great tool that you can use to record and save audio right onto your computer...

Wireless Security

  • When you send a message over a wireless connection, someone who has the correct equipment can receive and decode the message. You have no way to know if someone is eavesdropping on messages you send...

YeaComm P10 Indoor Device Instructions

  • Plug in the AC adapter to the wall outlet and to the round power connection on the side of the device. The power light should be blue indicating power is on. Within 5 minutes the Wi-Fi light should...

Yeacomm P11 Outdoor LTE CPE

  • The Yeacomm P11 is an outdoor LTE device available from NMU that operates on Band 41. The Power Over Ethernet (POE) power adapter is rated at 15vdc and 500ma. Configuration The customer should only...

Zoom connection problems

  • If your Zoom app stays in a "connecting" mode or  timed out due to "Network error, please try again" or "Can't connect to our service, please check your network connection and try again" or gets the...

Zotero

  • Zotero is a free and easy-to-use research tool that helps you collect, organize, and analyze research and lets you share it in a variety of ways. Zotero includes the best parts of older reference...

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