Notebook Computer Return Procedure

Micro Repair's office is closed during Dome Distribution Week. Computers may be returned to NMU Public Safety 24/7 or at the Superior Dome during distribution hours only.

Notebook Computer Return Information

The immediate return of the NMU Notebook is required with any of the following; complete withdrawal from NMU, graduation from NMU, non-payment of required fees, or notification by NMU for the Notebook computer's return.

  • The Notebook computer should be returned to Micro Repair, LRC 114, or to NMU Public Safety.
  • The Notebook computer system must be returned in the same condition as it was issued, less reasonable wear and tear.
  • Make sure the following components are returned with the notebook computer:
    • AC power adapter and cord
    • Battery
    • WiMax adapter (if issued)
    • USB DVD Player (if issued)
  • You will receive a receipt at time of the return that will be signed by you and the staff person who is accepting the returned Notebook Computer.
  • Please call Asset Management at (906) 227-2822, (906) 227-1256 or (906) 227-2818, the HelpDesk at (906) 227-2468 or fill out a Problem Report Form if you have any questions.
  • DO NOT leave the notebook computer in your residence hall room or with a friend if you are withdrawing from school. You are responsible for the replacement cost of the Notebook computer if it is not returned to Micro Repair, LRC 114, or Public Safety.

Notebook computers may be sent via UPS or USPS to the following address:
Micro Repair
LRC 114
Northern Michigan University
1401 Presque Isle Avenue Marquette, MI 49855

Shipping: United Parcel Service or United States Postal Service
No C.O.D. packages accepted
Insurance is recommended: package should be insured for a minimum of $1,000.

**Conditions: The Notebook computer is not considered returned until it is received and all issued components are accounted for. Should any components be missing or damaged, liability will be assessed in accordance with the NMU Notebook Computer Use Agreement's terms and conditions. Failure to return the Notebook computer may result in late fees of up to $1,000 and criminal prosecution.

Return Location & Times Fall and Winter semesters

Return the Notebook computer to: Micro Repair, room 114 of the Learning Resource Center Monday thru Thursday: 8:00 am - 7:00 pm Friday: 8:00 am - 5:00 pm Sunday: 1:00 pm - 10:00 pm Micro Repair is closed on Saturday.  NMU Public Safety will accept returns 24/7.

Summer (May through August)

Return the Notebook computer to: Micro Repair, room 114, located in the Learning Resource Center. Follow the posted signs. Monday thru Friday: 8:00am - 4:00pm Micro Repair is closed both Saturday and Sunday.  NMU Pubic Safety will accept notebook computer returns 24/7. 

Required Return Dates The immediate return of the Notebook computer is required upon Graduation from NMU, or if you will not be returning for the next semester.

Fall and Winter Semesters The leased Notebook computer must be returned no later than the close of business on the Tuesday following commencement exercises.

Deadline Dates: Fall 2014 Semester: Tuesday, December 16, 2014 Winter 2015 Semester: Tuesday, May 5, 2015

Summer semester The leased Notebook Computer must be returned no later than the close of business the day grades are due.

Deadline Date: Summer 2015: Tuesday, August 11, 2015

Example: If you are registered for classes, leave for the summer or winter break and decide not to return to NMU, the computer's return is due as follows.

  • Registered for Summer and/or Fall classes. Classes are then dropped before the semester begins; the immediate return of the computer is required. For Fall classes dropped during the summer months, late fees will begin two weeks after the classes are dropped or close of business the day grades are due. If the computer is being shipped and you want to avoid additional late fees while the computer is in transit, contact Micro Repair with the tracking number of the computer package. Late fees and collections will end on the date that Micro Repair confirms the tracking number.
  • Registered for Winter classes. Classes are dropped before the semester begins; the computer is due no later than the first day of the beginning of the Winter semester.

Please follow the return procedures.

Notebook Computers For Summer Continuing students: Students who attended classes through the Winter semester and have pre-registered for the upcoming Fall semester, no later than the Tuesday when Winter semester grades are due, may continue to use the notebook computer over the summer break. The student must pay their Fall semester tuition by the date indicated on the tuition billing. If tuition is not paid, the notebook computer must be returned by the tuition due date. Late fees will begin the day after the Fall tuition due date. If tuition is not paid and the notebook computer is not returned by the tuition deadline, NMU will begin collection procedures to recover the notebook computer. A student who terminates their connection with the university must return the notebook computer immediately. If a student drops their Fall registration before tuition is due then the notebook computer must be returned immediately. Student's that are in possession of an End of Lease (EOL) model will exchange the EOL Notebook computer for a newer model during their assigned Dome Distribution time. (NOTE: This does not include those students that purchased their EOL Notebook computer). Assigned distribution days and times will be sent via NMU email in August prior to the distribution.

Continuing students registered for Summer but not continuing in Fall: Students who attended classes through the Winter semester that are pre-registered for the upcoming Summer session may continue to us the notebook computer during the Summer session. If a student that took classes in the Summer semester and then decides to continue in the Fall semester and has registered for classes no later than the Tuesday in August that Summer grades are due, may continue to use the notebook computer if not notified of a need to exchange it. If Fall tuition is not paid and the notebook computer is not returned by the tuition deadline, NMU may begin collection procedures to recover the notebook computer. Non-payment of tuition implies a non-return intention and this status is flagged to Asset Management.  

New students registered for Summer session only (not continuing in Fall semester). Computers are available for rent at the circulation desk in the Olson Library for NMU students attending classes ONLY during the Summer semester. Call (906) 227-2261 for costs and any additional information.

New students registered for Summer, and planning to continue in the Fall semester. Notebook computers may be rented from the Olson Library for use during the Summer session for a fee and the notebook computer must then be returned to the Library by the Tuesday that final grades are due in August. Student's that are continuing for the Fall semester will be issued a Notebook computer during Fall Dome distribution. Once the student pays their Fall tuition and fees, they may obtain a credit to their student account for the library's rental fee by bringing their receipts to the library cirulation desk.

Fees

-Asset Management: $50.00 - $1,000.00.
-Asset management fee charged to remove TLC hold. $50.00 for day 0-31, $75 for day 32-62, and $100 for day 62 or more. 
-Failure to return: Civil and or criminal action will be sought. Fees up to $1,000.
-User is responsible for computer replacement or repair costs, filing fees, attorney fees and all court fees.
-Insurance fee: For each occurrence, user is responsible for the first $50.00 for repairs that are not covered under warranty.
Examples: damage from liquid spills, dropping, as well as extreme hot or cold.

-Late fee: Assessed $15.00 per day or $40.00 per week, whichever is less for computers that are not returned by the deadline date.
-Malicious Destruction: A $1,000.00 replacement cost will be charged to the user. Criminal charges may be filed that might result in suspension or incarceration.
-Service Fee: $25 to replace image disk for TLC computers.
-Stolen fee: User is responsible for the first $500.00 of the replacement cost of the computer.

Micro Repair Contact Information:

Micro Repair
Northern Michigan University
1401 Presque Isle Marquette, MI 49855
thinkpad@nmu.edu
Fax: (906) 227-1045
Phone: (906) 227-1192

Asset Management Contact Information:

Asset Management
Northern Michigan University
1401 Presque Isle Marquette, MI 49855
thinkpad@nmu.edu
Fax: (906) 227-1045
Phone: (906) 227-2822, 1256 or 2818

Page Last Updated: November 01, 2011