IT Documentation

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Creating Folders in Outlook

  • Creating folders in Microsoft Outlook is an easy way to organize your e-mail. It is important to note, however, that unless you are a faculty or staff member using Microsoft Exchange, these folders...

Creating Quick Notes in OneNote

  • OneNote is part of the Microsoft Office suite pre-installed on NMU-issued computers used for free-form information gathering. You can also use it to create and store quick notes. Be sure you're using...

Creating Rules in Outlook

  • According to a 2012 report the Mckinsey Global Institute found that, on average, workers spent 28% of their work week reading and answering e-mails. Staying organized is extremely important when...

Customize the Touchpad and Trackpoint on the ThinkPad

  • You can disable, enable, or customize the trackpad and trackpoint for your NMU Thinkpad using the instructions below.  Windows 10 and 8.1 Windows 7 Windows 10 and 8.1 1. In the Search bar or...

Customizing the Windows Notification Area

  • You can choose what displays on the notification area of the taskbar. 1. Right-click on the date and time display on the taskbar and select "Customize notification icons."       2. There are a few...

Customizing TrackPad Settings in OSX

  • Open System Preferences by clicking the Apple icon in the upper left corner and selecting “System Preferences…” Click on "Trackpad" to view all the settings. The first tab includes "Point...

Cyber Security Awareness Tips

  • Helpful tips for helping to keep your identity, personal information and data secure. More information on these topics and more can be found on the pages linked at the bottom of the page. Phishing...

De-Register a Device from the NMU Network

  • Occasionally, you may want to remove a device from your account because you no longer use it or for a variety of reasons. These instructions will show you how to de-register a device from the NMU...

Departments Opting into G Suite

  • The NMU HelpDesk can work specifically with your department to help your staff opt into G Suite. The NMU HelpDesk staff can also work on site within your department to help your staff transition to...

Determining your Windows Username

  • To find your Windows username, follow the instructions below. Though this article uses Windows 10, the instructions apply to older versions of Windows as well.  1. Hold down the Ctrl and Alt keys on...

Dial In Update

  • NMUPPP dial in services ended on August 1, 2014. This has been a long time in coming. The once very popular service that had over 310 connection modems has dwindled to 23 modems in the last few years...

Disable Random Hardware Address in Windows 10

  • Some application settings or other issues might cause Windows 10 to enable randomized hardware addresses, which will cause issues with your registration to NMU's network. To disable this feature,...

Disabling 2 factor authentication

  • NMU 2 factor authentication can be set up using Authenticator Apps, Backup Codes, or Security Keys. These instructions cover how to disable each of those options individually. You can disable one...

Disconnect a Microsoft Account from your Computer

  • The HelpDesk does not reccomend linking your Microsoft account with your NMU-issued machine or using the Windows Store applications as they will ask you to add an account.  For example, you'll want...

Display Bookmarks and Favorites in your Internet Browser

  • Mozilla Firefox Microsoft Edge  Internet Explorer Google Chrome Safari   ​Mozilla Firefox Compatability: Windows OS, Apple IOS, and Linux Note: For each version of Windows the Mozilla Firefox...

Drag and Drop Back Up Method

  • There are many ways to back up your computer, but the drag and drop method is one way to do this. It is recommended that you do a back-up at least once a month, That way if something were to happen...

EduCat Video Playback

  • Occasionally, additional clicks may be required to view video in EduCat. Some browsers see the embedded video code, and temporarily block it to let you know that it may contain insecure content. This...

Educational Access Network

  • The goal of the Educational Access Network (EAN) is to provide broadband access and educational resources to individuals looking to take courses, advance their careers, fulfill personal development...

Ethernet Connection Information

  • There are more than 10,000 network ports on Northern's campus. For help connecting to one of them see: Connecting with your ThinkPad Connecting with your MacBook Connecting on Campus Via a...

Export Outlook Distribution List to Google Contacts

  • We recommend you only use this method to export very large distribution lists. For small distribution list, it is more efficient to create a contact group in Google and then add contacts to the group...

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