NMU password recovery

Note: This procedure can work only if you have previously set a password recovery question.

  1. Go to https://myuser.nmu.edu/recover
  2. Enter your information in the Secured Access Login box:
    First Name:_______________
    Last Name:_______________
    SSN:____________________
    BirthDate:__  mm/dd/yyyy           

     
  3. Click Sign In.
  4. In the next screen you will have two options for recovering your password. You can either (1) Fill in the Challenge Answer to your Challenge Question, or you can (2) chose the Email Recovery Option.

Challenge Question Recovery Option
 

  1. Enter the Challenge Answer in the empty box provided>>Then click Submit.

     
  2. If you put in the correct answer, you will then be taken to this page:
  3. Enter a new password in the first box provided, and re-enter the new password in the second box provided.
  4. Click Submit.

NOTE: Your NMU ID and Password allows access to financial data, grades, courses, e-mail, and many other NMU functions. It is important that you choose a good password and not give that password to anyone


Email Recovery Option
 

  1. Click on Email.

     
  2. An email will be sent to your password recovery email adress.

    At this time you should also click on the https://myuser.nmu.edu/user link (picture in the red box).
     
  3. Go to your email and recover the "NMU Password Recover Results" message.

    You new, temporary password will be contained in this message. You will need it for the next step.

     
  4. Back in the https://myuser.nmu.edu/user, enter your new, temporary password into the box next to Current Password.

    Then enter a new password for your permanent password in the box next to New Password.
    Re-enter that same password in the box next to Confirm New Password.
  5. Click Submit.

     
  6. If your password was reset successfully you should see this page.
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