Fixes for Lenovo Twist Ultrabook connection and sleep mode problems
If you were issued one of the NMU Lenovo Twist Ultrabook computers in 2013 and are still using the fall 2013 NMU software image please consider backing up your files and getting the latest NMU software image installed at the HelpDesk. We advocate that you backup your files using the Drag and Drop Back Up Method as well as Backing up Outlook PST Files.
If you can't install the new NMU software image right now and are having connection problems or problems with the computer coming out or going into sleep mode the fixes below are available.
The fixes currently include 5 main steps, some of which were previously available:
- Update the Lenovo Power Management Driver.
- Install the Solid State Drive (SSD) Fix. (New as of 3/12/14)
- Assure all Windows 8 Updates have been installed.
- Update the Lenovo Twist BIOS.
If you do not feel comfortable with performing some of the main steps to install these fixes, especially the last step, updating the BIOS, please come to the HelpDesk and we can install the fixes you don’t complete.
If you continue to have problems after the above updates come to the HelpDesk, LRC 116, to get Kaspersky updated to a newer version or to have your computer re-imaged with a newer Winter 2014 image that includes the new version of Kaspersky as well as all of the above updates. PLEASE BACK UP YOUR FILES AND EMAIL BEFORE VISITING THE HELPDESK. We advocate that you backup your files using the Drag and Drop Back Up Method as well as Backing up Outlook PST Files at least once a month. See http://it.nmu.edu/backup for a list of back up options.
If you have any questions or problems please contact the Computing HelpDesk, 227-2468, HelpDesk@nmu.edu.